Terms & Conditions

• You must be at least 16 years old to create an account; users under 18 require consent from a parent or guardian
• You are responsible for keeping your login credentials confidential and for all activity under your account
• You agree to provide accurate registration and health information, and to update it if it changes

We offer various membership plans (e.g. monthly, quarterly, annual, or pay-per-class), each with its own pricing, access hours, and included facilities as displayed in the app at time of purchase. Plan features and pricing may be updated from time to time; changes will not affect an already-active billing cycle you've paid for.

• Payments are processed through supported gateways including bKash, Nagad, SSLCommerz, or card payment
• Subscription plans marked "auto-renew" will automatically charge your saved payment method at the end of each billing cycle unless cancelled at least 3 days before renewal
• Failed payments may result in temporary suspension of app or gym access until resolved

• You may cancel your membership any time from the app; cancellation takes effect at the end of the current paid billing cycle
• Refunds for unused portions of a plan are provided only as described in our refund schedule link/section, or where required by law
• One-time purchases (e.g. single class passes, merchandise) are non-refundable once redeemed

Group classes and personal-training sessions must be booked through the app and are subject to availability. Cancel at least X hours before your slot to avoid a no-show penalty, which may include forfeiting the session credit or a small fee, at our discretion.

• Workout plans, calorie estimates, and health tips provided in the app are for general informational purposes only and do not constitute medical advice
• You voluntarily assume all risks associated with physical activity, including but not limited to injury, aggravation of a pre-existing condition, or, in rare cases, death
• You agree to disclose relevant medical conditions to your trainer and to stop exercising immediately if you feel unwell, dizzy, or experience pain
• To the fullest extent permitted by law, Company Legal Name is not liable for injuries arising from your voluntary participation in workouts, classes, or use of gym equipment, except where caused by our proven negligence

• Follow posted gym rules, equipment guidelines, and staff instructions at all times
• Treat other members and staff with respect; harassment, abusive behaviour, or discrimination will not be tolerated
• Do not use the app to upload offensive content, impersonate others, or attempt to access another user's data
• Violation of this code may result in suspension or termination of your membership without refund

All app content — including workout libraries, logos, graphics, and design — is owned by Company Legal Name or its licensors and protected by copyright and trademark law. You may not copy, redistribute, or create derivative works from this content without written permission.

The app may integrate with third-party services such as wearable device platforms, payment gateways, or maps for route tracking. We are not responsible for the availability, accuracy, or practices of these third-party services, which are governed by their own terms.

We may suspend or terminate your account if you violate these terms, engage in fraudulent payment activity, or misuse the app or facilities. You may also close your account at any time by contacting us; outstanding fees remain payable.

To the maximum extent permitted by law, Company Legal Name shall not be liable for indirect, incidental, or consequential damages arising from your use of the app or gym facilities, including loss of data, loss of profits, or personal injury except where caused by our gross negligence or wilful misconduct. Our total liability for any claim shall not exceed the amount you paid for your membership in the preceding 3 months.

You agree to indemnify and hold harmless Company Legal Name, its staff, and trainers from any claims, damages, or expenses arising from your breach of these terms, misuse of the facilities, or violation of any law or third-party right.

These terms are governed by the laws of the People's Republic of Bangladesh. Any dispute arising from these terms shall first be attempted to be resolved amicably, failing which it shall be subject to the exclusive jurisdiction of the courts of Dhaka, Bangladesh.

We may revise these Terms & Conditions from time to time. Continued use of the app after changes take effect constitutes acceptance of the revised terms. Material changes will be communicated in-app or by email.